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Loyal Customers' Program

Our customers are important to us and for this reason we have integrated a Loyalty Points program. When making orders, you get loyalty points that accrue in your account. These points can be used to get a discount on your next order.

The loyalty program’s operating principle is as follows:

Step 1: When you order products that bring you loyalty points, points accumulate in your account. These points represent a monetary discount in BGN, which you can use for your next orders.

Example of a product whose purchase brings you 5 loyalty points:

product with loyalty points

Step 2: If you decide to use accrued loyalty points for your next order, you must first turn the points into a discount coupon. Use the large green button “Change my points in a discount coupon for BGN ...” – as shown in the picture below. The button is located under the LOYALTY CUSTOMERS PROGRAM section.

See the example below:

Transform loyalty points into discount coupon

Step 3: After pressing the button, the discount code you generated, appears on the screen below the order details. The code is a sequence of letters and numbers. You must enter the discount coupon code in the "Discount code" field and press the green button, named "OK".

See an example for a filled-in Loyalty Points Box:

Add discount coupon

Step 4: The order details will immediately reflect the discount coupon. Now you can complete the order and take advantage of the discount!

Example of accepted discount code and applied discount:

Order with discount coupon

If you have any questions, please contact us at: 0700 11 016 or e-mail:

Nice shopping!